Primary Health Care Reform (PHCR)

Category: 
Community / Patient Engagement
Knowledge Translation
Policy Interventions
Research Methods
Project Year: 
2020-21

Hotıì ts’eeda is currently working with a team of collaborators from the Government of the Northwest Territories (GNWT), and the Institute of Health Economics in the area of Public Health Care Reform (PHCR). The study takes place in 2020-2021.

For the last decade, the NWT has undertaken work to transform health care access, equity, and impacts, particularly for Indigenous residents who often suffer more socially-induced health conditions than others. PHCR is intended to improve patient experience, system integration, health outcomes, and staff experience, all while decreasing costs and improving efficiencies. The approach is rooted in two reform pillars: relationships, and cultural safety.

Integrated care is a key demonstration project within PHCR, meaning the effects of change to the program will be tested in real-world situations. Hotıì ts’eeda and its project partners will examine, measure, and document the impacts of a relationship-based, culturally safe, and integrated care team approach on patient and staff experiences.  Additionally, it will measure efficiencies related to financing, governance, and delivery of health care in the NWT.